Intermedia cannot setup the new router for you, but your IT or the manufacturer of your new router can assist you.Replace your router with a different serviceable or recommended router if you do not have one already.If your model is not supported or stable with by DD-WRT:.Make sure your router model is stable with DD-WRT by reviewing the table below.Perform the standard DD-WRT router changes to make these routers compatible.A layout of the DD-WRT interface can be found here.However, Intermedia cannot install the custom firmware on your router for you. The custom DD-WRT firmware allows many incompatible WRT54G-series routers to become compatible.WAN ping response to our Call Quality Monitoring and Troubleshooting Servers needs to be enabled.DNS server addresses need to be changed to set of efficient DNS servers, like Google's DNS or another DNS, to prevent intermittent registration failures on Polycom phones.
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